Getting Traffic Moving

The system utilises both vehicle tracking technology and active RFID tags attached to portable equipment. The tags are read by special loading area readers fitted to the maintenance vehicles that link to the onboard Masternaut telematics unit. As equipment is loaded on and off the vehicle the tag is read and this automatically generates a visual inventory, which is visible on the Masternaut screen back in the control room.
 
When the Ringway Jacobs control room is notified of an emergency, the controllers are able to immediately locate the nearest team and relevant equipment and send the job directly to the crew leader's PDA via their X Service Pro system. The activity can be monitored in real time from deployment to completion via the Masternaut web interface. Once the crew has completed the job, the system and customer are updated instantly.